privacy policy

Effective Date: 29 April 2025

At Nematon, your privacy and trust are deeply valued. 

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

 

1. Information We Collect

We collect personal information you voluntarily provide through our contact forms, including:

  • Full Name

  • Cellphone Number

  • Email Address

We may also collect limited non-personal data automatically via standard web technologies, such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the site

We do not collect sensitive personal data unless you voluntarily provide it.

 

2. How We Use Your Information

Your information may be used to:

  • Respond to your inquiries or service requests

  • Schedule sessions or provide information related to our offerings

  • Improve the website experience and communication

  • Maintain internal records

We do not sell, rent, or trade your personal information with any third party.

 

3. Legal Basis for Processing

We collect and process your information based on:

  • Your consent (by voluntarily submitting information via the contact form)

  • Our legitimate interests in responding to inquiries and operating our services

You may withdraw your consent at any time by contacting us at debra@nematon.co.za.

 

4. Cookies

Our website may use “cookies” — small data files — to enhance your browsing experience. You may choose to set your browser to refuse cookies or alert you when cookies are being sent.

Currently, we do not use cookies for targeted advertising or marketing purposes.

 

5. Data Retention

We retain personal data only as long as necessary:

  • To fulfill the purpose for which it was collected

  • To comply with legal, accounting, or reporting obligations

Once no longer required, we securely delete or anonymize your information.

 

6. Data Security

We implement reasonable security measures to protect your personal information. However, please note that no method of transmission over the Internet is fully secure.

 

7. Sharing of Information

We do not share your personal information with outside parties, except:

  • If required by law

  • If necessary to protect the rights, property, or safety of Nematon or others

 

8. Children’s Privacy

Nematon’s services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

 

9. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for communications

  • Lodge a complaint with the Information Regulator (South Africa) if you believe your data rights have been violated

To exercise any of these rights, please contact us at [Insert Nematon email address].

 

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

 

11. Contact Us

If you have questions about this Privacy Policy, please reach out to us at debra@nematon.co.za.