Effective Date: 29 April 2025
At Nematon, your privacy and trust are deeply valued.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
We collect personal information you voluntarily provide through our contact forms, including:
Full Name
Cellphone Number
Email Address
We may also collect limited non-personal data automatically via standard web technologies, such as:
IP address
Browser type
Pages visited
Time spent on the site
We do not collect sensitive personal data unless you voluntarily provide it.
Your information may be used to:
Respond to your inquiries or service requests
Schedule sessions or provide information related to our offerings
Improve the website experience and communication
Maintain internal records
We do not sell, rent, or trade your personal information with any third party.
We collect and process your information based on:
Your consent (by voluntarily submitting information via the contact form)
Our legitimate interests in responding to inquiries and operating our services
You may withdraw your consent at any time by contacting us at debra@nematon.co.za.
Our website may use “cookies” — small data files — to enhance your browsing experience. You may choose to set your browser to refuse cookies or alert you when cookies are being sent.
Currently, we do not use cookies for targeted advertising or marketing purposes.
We retain personal data only as long as necessary:
To fulfill the purpose for which it was collected
To comply with legal, accounting, or reporting obligations
Once no longer required, we securely delete or anonymize your information.
We implement reasonable security measures to protect your personal information. However, please note that no method of transmission over the Internet is fully secure.
We do not share your personal information with outside parties, except:
If required by law
If necessary to protect the rights, property, or safety of Nematon or others
Nematon’s services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Withdraw consent for communications
Lodge a complaint with the Information Regulator (South Africa) if you believe your data rights have been violated
To exercise any of these rights, please contact us at [Insert Nematon email address].
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy, please reach out to us at debra@nematon.co.za.